Work From Home Jobs
Remote work is a possibility for many full-time positions that offer benefits such as pensions, health insurance and vacation days. You can find these jobs on job websites, through staffing agencies, and by networking at professional events.
Review each list carefully. Find out if it's salaried, or based on commission or other sources, what equipment you'll need and if it involves traveling.
Customer Service Representatives at Work-at-Home
Customer service reps are accountable for communicating with customers via phone, email or live chat. They answer questions, confirm orders and provide product support. They deal with complaints and issues promptly. They might also be required to make decisions based on company policies and procedures. These positions are typically found in call centers but some are also at home as well.
Remote customer service agents are employed by companies such as ADT Security and Pearson Education to assist their customers with technical issues. These are usually entry-level jobs that require little to no previous experience. Certain jobs pay a base salary that is as low as $13 for an hour. Other customer service jobs that are based at home require you to have at least a high school diploma or equivalent and offer training from the employer.
Kelly Services is a workforce management solutions firm that offers contract, temporary and direct-hire staffing. They hire remote customer support agents to support a variety of industries, including insurance, accounting, administrative support, nonclinical healthcare and supply chain management.
You can find many remote customer service jobs via online freelance marketplaces such as Upwork and Fiverr. You can also look for local and virtual job fairs and events to meet potential employers in your local area. These events are a great way to network and access customer service jobs not advertised.
To be source website must be comfortable with people from all across the globe and possess excellent communication skills. You must be able to explain complicated subjects in a way that is understandable by everyone. You should be able to provide solutions that are both effective and affordable while preserving the integrity your brand.
Other skills essential for this job include the ability to follow a plan as well as remain focused and be proactive in your daily work. You will also need to have a reliable internet connection and a quiet work space to work from. A daily cleaning and organization of your materials is helpful.
Insurance Customer Service Representatives
Insurance companies rely on a range of customer service specialists. They are the primary point of contact for customers, and their job is to maintain the features that differentiate a company from its competitors. Some companies, for example, promise that a person will always be available to answer your calls and others state that all policy questions can be resolved immediately. They typically are well-versed in the policies they offer and a thorough knowledge of the ways their company does business.
A customer service representative working in the insurance industry should have abilities such as listening actively, empathic communication and the capability to process information quickly and accurately. Some of these employees could be dealing with distressed customers who are unhappy or angry, and it is important that the representatives can empathize with these people. They must also be able explain insurance terms to their clients in a concise and easy manner.
Many of these professionals work in telephone call centers, but some might also interact with customers via live chat, email or other methods. Certain of these professionals specialize in a particular mode of interaction, while others deal with live chat or emails as well as calls simultaneously. Customers can call for questions about the coverage, billing or claim depending on the nature and amount of their insurance policy.
Certain employees are required to be able not only to respond to customer inquiries, but also answer frequently asked questions, and to provide specific guidelines on how to deal with complaints. These professionals may be required to make changes to a customer's account, for example, changing the address or cancelling the policy. The employees often have to review customer information within the company's database in order to respond to inquiries and complaints.
While the requirements to become an insurance customer service representative are different and are not the same, all positions require a high school degree. Some employers prefer candidates who have a bachelor's degree but entry-level workers can usually be trained on the job. These jobs are stressful because the employees must respond to customer complaints and resolve their issues.
Data Entry Specialists
As a company grows it becomes increasingly difficult to keep track of all of the data generated. A remote data entry specialist can be extremely helpful. These experts take the data obtained from surveys, online forms and sales transactions and organize it into databases for easy access by other team members. They also transcribe audio files and convert documents for better use. The verification and updating of information stored in databases may be a part of their job.
To be considered for this job the candidate needs to possess basic computer skills and a high typing speed. Many employers will provide a list of required equipment or software essential to fulfill this job. There are also websites for freelancers that provide this type of work to anyone with an internet connection. These sites allow you to choose the projects you'd like to work on and pay you based on your speed and accuracy.
There are other jobs that are able to be completed from home for those who do not have the appropriate equipment, such as data entry specialists in call centers. These jobs require workers to speak with customers and collect their details via the phone, and they have to have excellent customer service skills. The work can be stressful and the hours long however, they can be rewarding.
Find jobs in data entry on freelance sites which specialize in this kind of work, such as Upwork. These sites can help you avoid scams and find legitimate jobs that match your skills and preferences.
Finding a job title using keywords like "data entry" or "virtual assistant" is a great place to start. You can also look on specialized websites such as Capital Typing or SigTrack that specialize in online transcription and data entry. These sites will both have sections on their websites that list current positions.
Administrative Assistants
Administrative assistants (also called secretaries or front desk staff) are a great choice for a job at home. They manage the communications of executives and provide support. They are responsible for creating company reports, scheduling meetings, organizing email, and entering information. They also manage schedules, make travel arrangements and maintain lists of contacts. The ideal candidate is a skilled communicator who can handle multiple tasks at a time and is organized, skilled and efficient.
The majority of admin assistants work in offices, although some jobs allow you to telecommute. You may also be required to travel a few times. A degree in the fields of business administration, general management or organizational studies is beneficial. It is also important to receive on-the-job training which demonstrates that you're able of managing a variety administrative tasks. You must also improve your computer skills and have a strong understanding of Microsoft Office software. If you do not have a degree from a college You might think about taking a course in typing or secretarial school, or taking classes in data entry and accounting.
To be a great administrative assistant, you must possess the right mix of qualities and skills to keep your boss and coworkers happy. You should be a multi-tasker capable of working in a devoid of supervision and quickly respond to changes in priorities. You will also need to be proficient in customer service since you'll be dealing with many calls. You should be polite and friendly, and use proper grammar.
Administrative professionals are employed in nearly every industry. The majority of them work in schools, hospitals and government agencies. You might be able to find work in the legal or medical field, but these are typically full-time positions in traditional offices.
With the majority of Americans working into their 60s, a majority would agree that finding a job that gives an enjoyable work-life balance as well as the possibility of upward mobility is essential. With that in mind, it's time to start exploring your options and looking at jobs that allow you to work from home.